Reference

viking55 Privacy Policy for Your Account

viking55 Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, and use DANA, OVO, GoPay or QRIS.

Account data explainedWallet records coveredDevice access clarifiedRequest changes directly

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How Our Privacy Policy Applies Locally

viking55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you provide during account creation, including your contact data and verification records, plus technical details created when you sign in or browse the lobby. We use these records to provide account access, confirm wallet status and respond when a payment receipt

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needs checking. DANA, OVO, GoPay and QRIS references may appear in account or transaction records; bank transfer and virtual account activity can also be linked to your account history. We limit access to people and systems that need the data for these purposes, keep records only
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as long as operational or legal needs require, and remove or restrict them when that period ends. Where local law permits, you can ask what we hold, request a correction or ask about deletion. Eligibility and access depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST SUPPORT

Get Privacy Help Beside Wallet Status

A clear contact path matters when your account record or wallet status needs attention. From the support route beside the cashier area, tell us whether your request concerns login data, a DANA…

Account privacy request Use our account support path to ask which personal data is connected to your viking55 account. We may ask you to confirm account ownership before sharing or changing records, so another person cannot access your details.

Wallet record question If a DANA, OVO, GoPay or QRIS entry looks unfamiliar, send the receipt reference through support. We compare the account record with the payment status and explain what data was used for that check.

Device access concern Tell us when a phone, browser or desktop is no longer yours. We can review the related sign-in details, help secure account access and record your request under the Privacy Policy.

DATA PRACTICE

What We Do With Your Account Data

Privacy work is part of the account path, not a separate promise after sign-in. We record the practical details needed to operate access, check wallet activity and answer support requests, while keeping…

Account details

We use contact and verification details to create your account, confirm that a request comes from you and maintain access. We do not ask you to place identity documents or wallet receipts in public chat areas.

Cookies and sessions

Cookies and similar session tools help keep you signed in, remember basic choices and identify unusual access. You can manage cookie settings through your browser, though restricting them may affect account access.

Payment records

When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the transaction details needed to match status and resolve a receipt question. Wallet providers may keep their own records separately.

Security checks

We may compare sign-in device details, account activity and verification steps when access appears unusual. These checks help us protect your account and can require a confirmation step before changes are made.

Retention period

We keep personal data for the period needed to provide account access, resolve disputes, meet operational duties or follow applicable requirements. When the purpose ends, we delete, restrict or anonymise the record where practical.

Change or deletion request

Ask through our privacy support path to correct contact details, request a copy of relevant records or ask about deletion. We verify ownership first and explain any data that must remain for a stated reason.

Privacy Policy Questions Before Account Access

These answers address the privacy questions we expect before an Indonesian account is opened. They cover the records created by login, wallet activity and device use, as well as the steps for asking us to correct or remove data. If your situation is not listed, use the privacy support path and describe the account step involved.

It covers account details, verification records, device and session data, cookie use, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security checks and requests to change or delete data.

We need selected account data to create access, confirm ownership, connect a payment status to the right account and respond to support. We use each record for a stated operational purpose rather than collecting details unrelated to your account path.

Yes. Our Privacy Policy covers the payment references visible in your account when you use DANA or QRIS, along with OVO, GoPay, bank transfer and virtual account activity. The relevant wallet provider may also hold separate records under its own terms.

Contact us through the privacy support route and state whether you want a copy, correction or deletion request. We first confirm account ownership, then locate the relevant record and explain the action available under applicable requirements.

We use device and session details to keep access working, recognise unusual sign-ins and protect your account. Cookies can remember basic choices and login state. You can adjust browser settings, although blocking required cookies may prevent normal account access.

We retain data while it supports account access, payment status checks, support resolution, security or applicable duties. Once the purpose ends, we delete, restrict or anonymise it where practical. A privacy request can ask us to explain the relevant retention reason.

Yes. Send the receipt reference through the account support path and identify whether it relates to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We will compare the account record with the status check and help secure access if needed.

viking55 Privacy Policy for Your Account

Get Privacy Help Beside Wallet Status

What We Do With Your Account Data

Account details

Cookies and sessions

Payment records

Security checks

Retention period

Change or deletion request

Privacy Policy Questions Before Account Access

01 What does the viking55 Privacy Policy cover?

02 Why does viking55 need my account data?

03 Does the Privacy Policy cover DANA and QRIS records?

04 How can I request a copy or correction?

05 How does viking55 handle device and cookie data?

06 How long does the Privacy Policy data stay on record?

07 Can I contact viking55 about an unfamiliar payment record?

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